Customer Solutions Advisors
Contract - Permanent
Salary - £22,000 per annum + Bonus + Benefits
Location - Kilmarnock
Working hours; 37 hours Monday - Thurs 8am-8pm, Fri 9am-5pm, Saturday 8am-2pm (rotational pattern)
Change Recruitment is recruiting for talented Customer Solutions Advisors to join our Financial Services client in Kilmarnock.
There are excellent opportunities for individuals with exceptional Customer Service skills to join a well-respected collections organisation on a permanent contract.
Working in our client’s modern offices & benefiting from a positive working team environment. Our client offers excellent in-house learning & development opportunities for a future career path.
An extensive training programme is offered by our client.
Role & Responsibilities:
Using Multiple In-House systems
Taking incoming calls with queries from customers
Liaising with other departments within the business
Processing Sensitive Client and Customer information
Responsible for carrying out work to ensure that the clients records are accurate.
Identify the key information for each account and record this accurately.
What you will need to have:
Customer Service experience is essential.
Excellent range of PC skills
Excellent listening skills and a passion for helping people.
Exceptional written and verbal communication skills
Ability to work at part of a team as well as on your own initiative.
You must be able to pass a full disclosure compliance check to be considered for these roles.
If your skills match the criteria above & you are keen to be considered, please submit your CV to Tony Davison at Change Recruitment for due consideration.