Business Support Advisors

Business Support Advisors

About the Role:
We are seeking proactive and highly organised Business Support Advisors to join our client’s team. In this role, you will provide crucial support to both clients and internal colleagues, ensuring that business processes run smoothly and efficiently.

You will act as the main point of contact between clients and internal teams, coordinating enquiries and delivering solutions that meet client needs. Providing exceptional customer service will be at the heart of everything you do.

Key Responsibilities:

• Serve as the first point of contact for client enquiries, providing timely and professional responses.

• Coordinate with internal teams to resolve queries and implement solutions.

• Support the sales team with onboarding new clients and ensuring seamless processes.

• Manage incoming calls, emails, and other client communications.

• Deliver outstanding customer service while maintaining attention to detail and accuracy.

Skills & Experience:

• Excellent communication and interpersonal skills.

• Strong organisational and problem-solving abilities.

• Ability to work independently and as part of a team.

• Previous experience in a customer service, administrative, or support role is desirable.

• Comfortable managing multiple tasks and priorities in a fast-paced environment.

Why Join?

• Opportunity to work in a supportive and collaborative environment.

• Develop your career in a dynamic and client-focused business.

• Make a real impact by ensuring smooth operations and satisfied clients.

The role is in Glasgow, working on a hybrid basis.