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Infrastructure Support Analyst
Job type: | Permanent |
Contact name: | Gary Simpson |
Contact email: | gary.simpson@change-digital.co.uk |
Contact phone: | 0141 5668922 |
Job ref: | 134296 |
Published: | 14 days ago |
Expiry date: | 14 Oct 2023 00:59 |
Are you an experienced IT Infrastructure Analyst ?
Do you have 1st and 2nd Line support experience and have good knowledge of Backup Implementation and Management ?
If so I have a really interesting role with my client who is a leading Fintech business in the Investment management industry.
You will be based from their office in the city centre of Edinburgh however they offer very flexible hybrid working.
Responsibilities include:
- Maintain systems & networks
- Maintain patching processes.
- Support of network devices and associated systems.
- Provide technical support up to Level 2 Support
- Deployment and Support of Windows/Linux Server environments
- Maintain and Support existing Backup applications
- Provide IT support and manage IT services
- Resolve IT incidents and process IT service requests needed
- Device management and support (Desktops, laptops, tablets, smartphones)
- Mobile phones, Softphones & PBX management
Your experience should include:
- Knowledge of Backup implementation and management, Veeam preferred.
- Knowledge of patch management
- Ability to demonstrate good collaboration skills with other team members.
- Experience of IT support desk environments
- Ability to follow standard service desk procedures and quickly redirect problems to appropriate resources.
- Infrastructure and Networking concepts.
- Microsoft Active Directory management
- Office365 administration experience
- Desktop Operating systems (Windows 10/11)
It would be advantageous to have an understanding:
- Cybersecurity
- Azure Administration
- VMware
For more information get in touch on 0141 5668922