Infrastructure Support Analyst

Job type: Permanent
Contact name: Gary Simpson

Contact email:
Contact phone: 0141 5668922
Job ref: 134296
Published: 9 months ago
Expiry date: 14 Oct 2023 00:59

Are you an experienced IT Infrastructure Analyst ?

Do you have 1st and 2nd Line support experience and have good knowledge of Backup Implementation and Management ?

If so I have a really interesting role with my client who is a leading Fintech business in the Investment management industry.

You will be based from their office in the city centre of Edinburgh however they offer very flexible hybrid working.

Responsibilities include:

  • Maintain systems & networks
  • Maintain patching processes.
  • Support of network devices and associated systems.
  • Provide technical support up to Level 2 Support
  • Deployment and Support of Windows/Linux Server environments
  • Maintain and Support existing Backup applications
  • Provide IT support and manage IT services
  • Resolve IT incidents and process IT service requests needed
  • Device management and support (Desktops, laptops, tablets, smartphones)
  • Mobile phones, Softphones & PBX management

Your experience should include:

  • Knowledge of Backup implementation and management, Veeam preferred.
  • Knowledge of patch management
  • Ability to demonstrate good collaboration skills with other team members.
  • Experience of IT support desk environments
  • Ability to follow standard service desk procedures and quickly redirect problems to appropriate resources.
  • Infrastructure and Networking concepts.
  • Microsoft Active Directory management
  • Office365 administration experience
  • Desktop Operating systems (Windows 10/11)

It would be advantageous to have an understanding:

  • Cybersecurity
  • Azure Administration
  • VMware

For more information get in touch on 0141 5668922